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7reels Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use 7reels Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.
7reels Casino operates under a Costa Rica gaming licence. Player data is protected by 128-bit SSL VeriSign Class 3 Certificate encryption, firewall protection, and a certified random number generator subject to regular independent audits.
1. General terms and acceptance
These Terms & Conditions apply to your use of the 7reels Casino website, account services, games, promotions and related features. They should be read together with any notices, game rules, promotional terms, privacy information and responsible gambling guidance displayed on the website. If there is a conflict between these terms and a specific promotion or game rule, the specific rule may apply to that promotion or game.
By accessing the website or using an account, you agree to follow these terms and all applicable Australian laws and regulations. If you do not agree, you must not use the website or its services. We may update these terms from time to time to reflect changes to the website, services, technology or legal requirements. Updated terms will apply from the time they are published, unless a different effective date is stated.
You are responsible for checking the current version of the terms before using the website. Continued use after an update indicates acceptance of the revised terms. Some services may also be subject to technical instructions, platform rules or third-party terms. You should review those terms where they are made available.
Eligibility and lawful use
You must only use 7reels Casino if you are legally permitted to do so in your location and meet any applicable minimum age requirement. You must not access the website from a location where online gambling is prohibited or restricted. It is your responsibility to understand the laws that apply to you and to use appropriate location and access settings.
- You must provide accurate, current and complete information when registering or using the website.
- You must not create or use an account on behalf of another person.
- You must not allow another person to use your account or payment method.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not interfere with the website, games, security systems or other users.
2. Accounts, identity and security
An account may be required to access certain services. During registration or at another stage, you may be asked to provide information that allows identity, age, location or payment details to be checked. We may request supporting documents or other information before allowing particular account functions. Reviews may also be carried out where required for security, compliance or responsible gambling purposes.
You must keep your account information accurate and tell us if relevant details change. You are responsible for protecting your username, password and other login information. If you believe your account has been accessed without permission, you should stop using it and follow the available account security process. You may be responsible for activity carried out through your account where you have failed to keep your credentials secure.
Only one account should be used by each player unless we expressly permit otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed. We may refuse registration, suspend an account, restrict features or close an account where information cannot be verified, these terms may have been breached, or action is necessary to protect the website, players or legal compliance.
Suspension and closure
You may request closure of your account in accordance with the available account process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, misuse or verification. We may suspend or close an account where we reasonably consider it necessary. Where permitted, information about the reason and any available review process may be provided.
If an account is suspended or closed, you must not attempt to avoid the restriction by creating another account or using another person's account. Any remaining balance will be handled in accordance with applicable law, verification requirements, transaction reviews and these terms.
3. Deposits, withdrawals and gaming
Deposits must be made using a payment method that you are authorised to use. Payment instructions, available methods and any relevant conditions will be shown on the website. You must not deposit funds obtained unlawfully or use a payment method belonging to another person without appropriate authorisation. We may decline, reverse or review a transaction where required for security, compliance or technical reasons.
You should only deposit amounts that you can afford to lose. Before requesting a withdrawal, you may need to complete identity and payment checks. Withdrawals may be subject to transaction review, account status, applicable game rules and any relevant promotional conditions. Processing times can vary depending on the method, verification status and external payment providers.
Games are provided for entertainment. Results are determined by the relevant game design and, where applicable, randomised technology. You accept the outcome of a completed game or transaction except where an error, technical fault or other issue requires correction under the applicable rules. If a game is interrupted, the outcome may be reviewed and resolved using the relevant system records and game rules.
Errors, misuse and technical issues
We aim to keep website information and game displays accurate, but technical or human errors may occur. We may correct an obvious error, cancel an affected transaction, adjust an incorrect balance or take another reasonable step permitted by law. You must not knowingly exploit an error, delay, malfunction, vulnerability or incorrect display. Any funds or benefits obtained through misuse may be removed or recovered where allowed.
Internet connections, devices, browsers and third-party networks may affect access and performance. We are not responsible for problems caused by equipment, telecommunications services or circumstances outside reasonable control. You should keep your device and software secure and use a supported environment when accessing the website.
4. Promotions, privacy and responsible gambling
Promotions, bonuses, competitions and rewards may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, expiry conditions, wagering or play requirements, game restrictions, maximum values or withdrawal rules. You should read those terms before accepting an offer. Unless stated otherwise, only one promotion or offer may apply to a particular activity, account or person.
We may withdraw, change or end a promotion where permitted, particularly where an offer has been used incorrectly, abused or made available in error. We may restrict promotional participation where there are concerns about duplicate accounts, automated play, collusion, fraud or other conduct that does not follow the relevant terms.
Privacy and communications
Personal information is handled in accordance with the applicable privacy information published by 7reels Casino. This may include information used to provide services, process transactions, verify identity, maintain security, meet legal obligations and support responsible gambling. You should review the privacy information to understand how information may be collected, used, stored and disclosed.
By using the website, you may receive service messages relating to your account, transactions, security or changes to the service. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should keep contact and notification settings up to date so important account information can reach you.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set personal limits for time and spending before you play, take regular breaks and never gamble with money needed for living costs. Do not play when affected by alcohol, drugs, stress or strong emotions. If gambling is no longer enjoyable or feels difficult to control, stop and seek support from an appropriate Australian support service or qualified professional.
- Use available deposit, spending, time or access controls where suitable.
- Consider taking a break or requesting account closure if you are concerned about your play.
- Do not chase losses or increase stakes to recover money.
- Keep gambling separate from household bills and other financial commitments.
- Ask for help early if gambling is affecting your wellbeing, relationships or finances.
Liability, complaints and applicable law
To the extent permitted by law, 7reels Casino is not responsible for losses caused by misuse of the website, inaccurate information supplied by a player, unauthorised access resulting from poor account security, or events outside reasonable control. Nothing in these terms excludes or limits rights or protections that cannot lawfully be excluded or limited under Australian law.
If you have a question or complaint, please use the support or complaints process made available on the website and provide enough information for the matter to be reviewed. We may ask for further details, transaction information or identity confirmation. Complaints will be considered in accordance with applicable requirements and the relevant internal process.
These terms are intended to operate consistently with applicable Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. No delay or failure to enforce a provision means that the provision has been waived.