Privacy Policy | 7reels Casino

Information we may collect

When you use 7reels Casino, we may handle information that identifies you, relates to your account or is connected with your activity on the website. The information collected depends on the services you use, the choices you make and the checks that may be required before or during your account relationship.

Account and contact information

This may include your name, date of birth, residential information, country of residence, username, contact details and account preferences. We may also record information you provide when you communicate with customer support, submit a request, enter a promotion or otherwise interact with us.

Verification information

To help confirm your identity, age, location or eligibility to use particular services, we may request verification documents and related information. This can include copies or details from identity documents, information used to confirm your address, and records of checks completed on your account. We handle this information carefully and only use it for appropriate verification, safety and compliance purposes.

Payment and transaction information

We may keep records relating to deposits, withdrawals, wagers, gaming activity, account balances and other transactions. Payment providers may process sensitive payment details on our behalf. We may receive information needed to confirm a transaction, but payment information may be handled directly by the relevant provider according to its own privacy terms.

Device, technical and usage information

When you access the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times and information about how you use the website. This helps us maintain security, understand performance and improve the user experience.

Cookies and similar technologies

We may use cookies and similar technologies to keep the website working, remember preferences, support account functions, measure performance and help us understand website usage. Some cookies may be provided by service partners that help with analytics, security or website operations. You can manage or disable cookies through your browser settings. If you block certain cookies, some website features may not work as intended.

How and why we use information

We use personal information for legitimate business, service, security and legal purposes. We seek to collect information that is relevant to these purposes and avoid using it in ways that are inconsistent with the reason it was collected, except where permitted or required.

To create, operate and maintain your account.
To provide gaming and website features that you request.
To process and record deposits, withdrawals and other transactions.
To verify identity, age, location and account information.
To carry out anti-fraud, security, risk and responsible gambling checks.
To detect, prevent and investigate suspicious, unlawful or prohibited activity.
To provide customer support and respond to questions, complaints and requests.
To maintain, test, troubleshoot and improve the website, systems and services.
To communicate with you about your account, service notices, security matters and important changes.
To send marketing communications where permitted and where you have provided any consent that is required.
To meet applicable legal, regulatory, tax, accounting and record-keeping obligations.
To protect the rights, property, safety and security of players, our services and other people.

We may combine information from your account, website activity, transactions and verification processes where this is reasonably necessary for these purposes. We may also use aggregated or de-identified information for reporting, analysis, security and service improvement. Such information is designed not to identify you directly.

Marketing communications

Where permitted, we may send information about services, features or offers that may be relevant to you. You can withdraw consent to marketing or opt out of promotional communications at any time by contacting support@7reelscasino.wtf or by using an unsubscribe or preference option included in the communication. Service and account messages may still be sent where they are necessary to operate your account, provide security information or meet an obligation.

Sharing, security and retention

We may share personal information where this is reasonably necessary to provide services, protect users, operate our systems or meet legal requirements. Depending on the circumstances, recipients may include payment and verification providers, technology and hosting providers, customer support services, security and fraud prevention providers, professional advisers, and other service partners that process information on our behalf.

We may also disclose information to courts, law enforcement bodies, government authorities or other authorised parties when disclosure is required or permitted. Information may be shared as part of an actual or proposed business transfer, restructuring or similar transaction, subject to appropriate protections.

We take reasonable steps to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. These steps may include access controls, authentication measures, monitoring, secure systems and procedures for handling sensitive information. No website, internet transmission or electronic storage system can be guaranteed to be completely secure, so you should also protect your login details and avoid sharing passwords or verification codes.

Personal information may be processed or stored using service providers in Australia or other countries, depending on the systems and services involved. Where information is handled by a provider, we expect appropriate safeguards and require the provider to use the information for authorised purposes.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction and activity records must be kept for a period required by law even after an account is closed. When information is no longer needed, we may securely delete it, destroy it or make it anonymous, subject to technical, legal and operational requirements.

Children and young people

Our services are intended only for people who meet the applicable age and eligibility requirements. We do not knowingly invite children to create accounts or use gambling services. If you believe a child has provided personal information or accessed an account, please contact support so the matter can be reviewed.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights can include requesting access to your information, asking us to correct information that is inaccurate or incomplete, requesting deletion of your data, and withdrawing consent for marketing communications. A request to delete information may be limited where we need to retain records for legal, security, dispute resolution or other legitimate purposes.

Making a data request

To exercise your data rights, including access, correction, deletion of your data or withdrawal of consent to marketing, contact support@7reelscasino.wtf. Please explain your request clearly and provide enough information for us to identify the relevant account or records. We may need to confirm your identity before completing a request. This helps protect your information from unauthorised access.

We will review privacy requests and respond within a reasonable time. In some cases, we may ask for further information, decline part of a request where an exception applies, or explain why certain information must be retained. If you are unhappy with how a request has been handled, you can contact us again with further details so the matter can be reviewed.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, privacy practices or legal requirements. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should review this page periodically. If a change materially affects how we use personal information, we will take reasonable steps to provide an appropriate notice.

By continuing to use 7reels Casino after an updated policy is published, you acknowledge that the revised policy applies to your use of the website, subject to any rights or requirements that apply under Australian privacy law.